Are You Frustrated With Computer Problems But Don't Know Who You Can Trust To Fix Them Fast?

If you are a business owner dealing with cronic computer problems - slowness, server going down, sudden crashes, viruses, error messages - or if you know you need to upgrade or expand your network but don't know who you can trust to do an honest job at a fair price, then I would urge you talk to the experts at TechSupport to discuss your situation.  Reality is, paying for poor or substandard support from your current IT person is more than just a drain on your pocketbook - it's a threat to your company's data, security, and operations that if compromised could cost you dearly in lost data, extended downtime, and ADDITIONAL repair costs.

Problem is, most business owners don't really know if their IT person is doing a good job.  They don't know if they really ARE protected from viruses, hackers and data loss and end up (unknowingly) paying for sub-standard support.  How do we know?  Because TechSupport has been providing these services for almost 20 years, all too often we've seen businesses with major technical disasters that COULD have been prevented.

Because we see SO MANY poorly secured computer networks installed by amateur techs, we've decided to put together a mini "acid test" for business owners like you to determine whether or not their network really IS being supported properly.  If your technician does not score a "yes" on every point, you could be paying for substandard support and be wide open to a very expensive, very frustrating computer disaster.  Here are a FEW of the questions you should ask:

1- Do they answer their phones "live" and respond to support issues quickly?

2- Do they have the ability to monitor your network 24-7-365 to make sure routers, switches and servers are up and operational?  Do they provide you any kind of monthly report?

3- Do they INSIST on monitoring an offsite as well as an onsite backup, or are they letting you rely on outdated tape backups?

4- Do they INSIST on doing monthly test restores of your backups to make sure the data is not corrupt and can be restored in the event of a disaster?  If they aren't doing that, how can you possibly know for SURE that you could be back up and running again in the event of a critical network disaster?

5- Do they stand behind their work with a WRITTEN money-back guarantee?  If not, why not?

6- Can they provide you with multiple client references to validate that customers ARE happy with their services?

Frustrated?  Have a look at our 10 Tips for choosing a Managed IT provider, or better yet, give us a call or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a no-obligation discussion on how TechSupport can help you not only to overcome your current technical challenges but also, and more importantly, to prevent future issues.  Just call 1-888-468-0445.